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Terms & Conditions

Welcome to Medley Touch Care Agency. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website or services, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree, please discontinue use of our website and services.

2. Services Provided

Medley Touch Care Agency offers care services as outlined on our website. The scope of services provided will be agreed upon in writing and may be subject to change.

3. Eligibility

Our services are available to individuals who meet the eligibility requirements defined during the consultation process.

4. Service Agreements

Clients must sign a service agreement outlining the terms, scope, and fees associated with their care plan. Any changes to the agreement must be made in writing and agreed upon by both parties.

5. Payment Terms

Payments for services must be made as outlined in the service agreement. Failure to make timely payments may result in suspension or termination of services.

6. Cancellation Policy

Clients may cancel services with advance notice as specified in their service agreement. Cancellation fees may apply.

7. Liability

While Medley Touch Care Agency takes every precaution to ensure high-quality care, we are not liable for any direct, indirect, or incidental damages arising from the use of our services or website.

8. Confidentiality

We respect client privacy and confidentiality. All personal information will be handled in accordance with our Privacy Policy.

9. Website Use

The content on our website is for informational purposes only. Medley Touch Care Agency is not responsible for inaccuracies or omissions. Use of the website does not establish a client-service provider relationship.

10. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on our website.

11. Governing Law

These Terms and Conditions are governed by the laws. Any disputes will be resolved under the jurisdiction of courts.

If you have any questions regarding these Terms and Conditions, please contact us at:

Email : info@medleytouchcare.co.uk

Phone : 073 9817 2623

Call Now to Book an Appointment or for all general inquiries

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We are committed to supporting individuals and families in their journey to maintain health, comfort, and independence.

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Our Service Areas

We provide our services in the boroughs of:

  • Hillingdon

  • Ealing

  • Harrow

Our Home Care Services

  • Personal Care

  • Companionship

  • Respite Care

  • Specialized Care

  • Shopping Assistance

  • Household Assistance

Transport Services

  • Non-Emergency Medical Transport (NEMT)

  • Shopping Transfers

The information provided on this website is for general informational purposes only and should not be considered as medical advice. Medley Touch Care Agency makes no representations or warranties regarding the accuracy, completeness, or reliability of any content. Always seek the advice of a qualified healthcare professional regarding any medical condition or care needs.

Medley Touch Care Agency is not liable for any decisions made based on the information provided on this website. By using our website, you agree to hold Medley Touch Care Agency harmless from any claims arising from such use.

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